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Terms & Conditions

Last updated August 2022

At Peachy-Plum, we understand the significance of having well-defined and straightforward Terms & Conditions for our business and customers. Our T&C establishes a legal agreement between us and our customers, and defines the guidelines that regulate the use of our website. It offers transparency and clarity to our customers and helps us safeguard our business from potential legal issues.

What our T&C covers

Our T&C covers a wide range of topics to ensure our customers are fully informed about their rights and responsibilities while using our website. These topics include, but are not limited to, eligibility to use our website, payment methods, delivery and shipping policies, refund and return policies, intellectual property rights, and our right to suspend or cancel an account.

Who can use this website? 

To access and use this website, you must be at least 18 years old. By using this website and accepting these Terms and Conditions, you affirm and guarantee that you are 18 years of age or older.

Cookies 

By using this website, you acknowledge and consent to the terms outlined in our Privacy Policy, which includes our use of cookies on the site.

Intellectual Property 

The Intellectual Property Rights in the website and its materials are owned by Peachy Plum and/or its licensors, unless otherwise stated. Please feel free to store, print, and display the content on this site for your own personal use. In no case may you publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or appearing on this Website. You may not use the content on this website for business or commercial use. The website's intellectual property rights and its content belong to Peachy Plum or its licensors, except as otherwise specified. You may store, print, and display the content on this website for personal, non-commercial use. However, you are prohibited from publishing, manipulating, distributing, or reproducing any of the content in any form, whether it's content supplied to you or appearing on this website. Commercial or business use of the website's content is strictly forbidden.

Prohibited Actions

Engaging in any activity deemed harmful or malicious is strictly prohibited and considered a criminal offense. This includes but is not limited to:

  • Malware (spyware, trojan horses, keystroke loggers, and computer viruses)

  • Unauthorized access to the service

  • Systematic and automated data collection activities (scraping, data mining, data extraction, and data harvesting)

  • Unsolicited commercial communications

  • Marketing initiatives without express written consent

 

Neither we nor our affiliates will be held responsible for any losses or damages incurred due to your usage of this site or from any distributed denial of service attacks, viruses, or other potentially harmful materials that may infect your computer, computer programs, data, or other proprietary materials that we do not support.

Purchases

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. 

When purchasing from us, you agree that:

(i.) you are responsible for reading the full item listing before making a commitment to buy.

(ii.) you enter into a legally binding contract to purchase an item when you complete the check-out process.

Once we receive your order, we will perform a standard authorization check on your payment card to make sure there are enough funds to complete the transaction. Your card will be debited upon receipt of authorization.

Pricing & Availability

Our website displays the prices for our products. However, we hold the right to modify product prices at any time and correct any pricing mistakes.

 

We strive to provide accurate details, descriptions, and prices on our website, but errors can occur. If we find a discrepancy in the price of a product you've ordered, we'll notify you promptly, giving you the option to confirm or cancel your order at the correct price. If we're unable to reach you, your order will be canceled.

Returns & Refunds

For returns, requests must be submitted within 30 days of purchase.  Please contact us and we will be happy to assist you with your request. We will not accept returns after 30 days. All returns must be in original condition and packaging. We reserve the right to refuse any returns that do not meet these criteria.

For items damaged in transit, kindly reach out to us to initiate the return process. It is important to return the item(s) in their original packaging, with all tags still attached. Please note that all returns must be made within 30 days of the purchase date. We may request proof of damage to evaluate the return request.

 

In the unfortunate event that your item is lost during transit, we ask that you contact us within a week after the estimated date of delivery. Upon receiving your report, we will promptly initiate an investigation with the shipping carrier to determine the whereabouts of your package. Our dedicated customer service team will keep you updated throughout the investigation process and work diligently to resolve the issue as quickly as possible. Your satisfaction is our top priority, and we are committed to providing you with a seamless and stress-free shopping experience. Please don't hesitate to reach out to us if you have any questions or concerns regarding your shipment. We are here to assist you in every way we can.

 

Please note the following products are not eligible for returns: 

  1. Opened/Used personal care items. 

  2. Final Sale items

Disclaimer of Liability

Peachy-Plum.com, its suppliers, content providers and advertisers, make no warranties, conditions, or guarantees about the accuracy of the information on this website. In general, they expressly exclude all implied conditions, warranties, and other terms whether implied by statute, common law, or equity. In addition, they shall not be liable for any damages, including direct, indirect, special, consequential, punitive, or incidental damages arising from or related to the use, inability to use, performance, or failures of this website or the linked sites.

Indemnity

By using this website, you consent to hold Peachy-Plum.com, its directors, officers, employees, consultants, agents, and affiliates blameless and harmless from any claims,  damages and/or costs (inclusive of legal fees) made by third parties, arising due to your violation of our Terms of Use. Also, you agree to cover all liabilities and compensate Peachy-Plum.com for any such claims.

Entire Agreement

The Terms & Conditions outline the complete and binding agreement between you and Peachy-Plum.com, overriding any earlier or concurrent agreements. Any deviation from the Terms of Service can only be authorized through a written document signed by a Director of Peachy-Plum.com.

 

Kyla Lanier

Owner, Peachy Plum

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