FAQ

You will find cozy, handcrafted gifts made to soothe and delight. Explore unique home decor, soft textiles, bath and body treats, and sensory-inspired pieces designed for calm, comfort, and everyday self-care. 🎁

You can check out with credit card, PayPal, Apple Pay, Google Pay, or Afterpay. Choose the option that feels easiest and most comfortable for you.

For U.S. orders, shipping is flat-rate based on your cart total: $5.99 for orders up to $16.99, $12.99 for orders from $17 to $74.99, and free shipping on orders of $75 or more. You can also track your order once it ships. 📦

To start a return, review the return policy on our site and follow the steps listed there. If your item arrived damaged or defective, use the damaged-items process so you get the right support.

Once your order ships, you should receive tracking details so you can follow its journey. Use that information to check delivery progress anytime.

Most Peachy Plum orders are processed within 1-3 business days before shipping. You’ll get a confirmation email as soon as your order is on its way. If you need help with a time-sensitive gift, contact us at info@peachy-plum.com and we’ll do our best to help.

Yes! Gift cards can be used at checkout on Peachy Plum purchases. They’re a lovely way to let someone choose the cozy handmade item that feels just right.

Treat your handmade piece gently so it stays beautiful and cozy. Follow any care instructions included with your item, and avoid harsh washing, high heat, or strong cleaners unless the product guidance says otherwise.

We’re so sorry if that happens. Please email us at info@peachy-plum.com as soon as possible with your order number and clear photos of the issue. We’ll review it quickly and help make it right.

If you need to make a change, contact us at info@peachy-plum.com right away. We’ll do our best to help before your order is processed or shipped, but we can’t guarantee changes once fulfillment has started.